1. All orders ship within 2 working days after full payment has been received.
- HongKong and Macau orders will ship with SF Express and the shipping cost will be paid on delivery.
- International Orders will ship with Hong Kong Postal Service (EMS)
2. Online tracking number will be provided to all customers after the parcels are shipped.
3. For Paypal orders, orders will only be shipped to the shipping address provided by PayPal.
4. For international orders, we will try our best to ship with the same parcel. If the courier service provider(s) suggest us to delivery separately in order to mitigate the risk of customs / import duties / any other related charges, we will follow their suggestions and we will not bear the responsibility of these additional shipping charges.
5. International customers are responsible for any customs or import duties after shipment was made. Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.